My role
UX/UI Designer
Duration
3 weeks
Tools
- Figma
- Google forms
- Notion
Problem Statement
New users often feel confused and frustrated during the digital wallet sign-up process due to unclear terminology, a lack of trust signal and security cues, and lengthy onboarding process that require more than 2 minutes to go through.
The Solution
Design a clear, user-friendly mobile wallet login and onboarding experience that simplifies language, guides users step-by-step, and clearly communicates required information, ultimately improving completion rates and reducing user frustration.
Design Process
User Personas
User Flow
Lofi Wireframes
Final Hi-Fi Designs
